top of page

Effective, Safe & Personal

RETURN, REFUND, AND PRIVACY POLICY 

RETURN AND REFUND Due to Sanitary/Health reasons, my products are not eligible for returns, exchanges, refunds once you have purchased. All products are thoroughly quality checked before shipping and are never sent out damaged or defective.
⚠️ If a product is damaged in transit, you must notify us via email with pictures WITHIN 72 HOURS of receiving your product(s) to be eligible for a refund/replacement. All refunds/exchanges due to damages in transit, are subject to approval by Curvvy's Lashes.

⚠️
PRIVACY 🔏 This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the “Site”.
Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies:- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:- Communicate with you;- Screen our orders for potential risk or fraud; and- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHIPPING đźšš AND HANDLING 📦 

Standard shipping is 3-5 business days. I do not offer Express shipping at this time. 
📦 Handling: Please allow 2-3 days after payment has been received for processing. Excluding the weekends.
đźšš Shipping Days are Monday, Wednesday & Friday's!
♻️ If your order exceeds the amount of $50+, an email/text will be sent out to you to confirm that in fact that was you who place the order. Confirming with name & billing information.

~(( WE WILL ONLY ATTEMPT 3X's, If No response is made from the customer to confirm the order. Curvvy's Lashes will automatic REFUND THE CUSTOMER))
⚠️⚠️ Please keep in mind if you're ordering over the weekend, the package will not be shipped until the next business day!!**
➡️ Once your order has been shipped, you will automatically receive a tracking number via email. Please allow 24-48Hours for the tracking information to be updated. 
➡️ I will NOT be held liable for any orders being delay due to the incorrect shipping and billing address. Please make sure that your entering the address correctly, including the building and apartment numbers. If you entered the wrong address, please email: Curvvymandy@gmail.com as soon as possible to have it updated. 
➡️ A shipping confirmation email will be sent out as soon as your package has left our facility. Please keep in mind once packages are received by USPS, I am no longer responsible for the delivery of them. If there's any shipping delays, please contact USPS 1 (800) 275-8777 for further assistance. 
➡️ I am NOT responsible for late shipments due to inclement weather, holidays, COVID, natural disasters or carrier delays. Keep in mind holidays don't count as a business day and should be considered when calculating shipping times. 

ALLERGEN DISCLAIMER

Eyelash Extension Allergy vs. Irritation: What’s the Difference?While an allergic reaction to eyelash extension glue is quite uncommon, it can still occur. Dealing with a client experiencing an eyelash extension allergic reaction can be one of the worst parts of being a lash artist. Having to inform the client that they will need a removal is unpleasant.It’s important to know the signs of an allergic reaction to eyelash extensions and to be able to differentiate between an eyelash extension allergy and irritation. This will help you make the best judgment call to ensure your client’s safety.
While clients will often associate any sort of reaction as an allergic reaction to eyelash extensions, they are more than likely actually experiencing an irritation. While some of the warning signs between an eyelash extension allergy and an irritation may be similar, there are a few key differences.
⚠️Symptoms of an Allergic Reaction to Eyelash ExtensionsReactions to lash extensions are rare and can show up in different forms. The most common include:Swollen eyes/eyelids
Redness of the corneaItchiness or discomfort around the eye areaThese symptoms are likely to show up within the first 48 hours post-application. While an eyelash extension reaction that results in irritation will subside, an allergic reaction worsens overtime.
Reactions are likely to become increasingly worse and more dramatic the more the client is exposed to the allergen.
⚠️Symptoms of an Irritation to Eyelash ExtensionsWhile irritations can have similar signs to allergies, they are often less severe and subside after the adhesive is cured. This occurs typically within the first 24 hours post-application. Often even just hours after.Irritations can cause:
Redness
ItchingWatery eyesIt is often the body’s reaction to the fumes being released from the adhesive as it cures. These irritations are likely to subside quickly and become milder as time goes on.
Irritations may also occur when a client is experiencing seasonal allergies or if their eyes tend to be more sensitive in general.
❓Can You Be Allergic to Eyelash Glue?When a client is experiencing an allergic reaction to their lash extensions, it is most often because they are allergic to cyanoacrylate. It is the base ingredient that is found in all lash adhesives. It is this key ingredient that solidifies when curing.This creates a strong bond between the natural lash and extension. Unfortunately, it can not be left out of the adhesive. If the reaction is an actual allergy, the symptoms they are experiencing will not subside until the adhesive is completely removed from the lashes.

⚠️Treating an Eyelash Extension Allergic ReactionAs with any other chemical or substance, a client can develop an allergic reaction to eyelash extension glue at any point in time. Even if they have been exposed to it before, with no prior reactions, as with other allergies, symptoms can become stronger and more severe over time, especially if the individual is continually exposed to the allergen after the initial reaction.Therefore, if the initial reaction has not completely subsided in 24-48 hours post application, do not leave the lash extensions on or continue to re-expose the client to the allergen. Doing fills every couple of weeks will likely only worsen the problem over time.
Eyelash Extension Allergic Reaction Treatment
If your client is experiencing a true eyelash extension allergy, it is advised that your client take an antihistamine. This is a good course of action for clients wondering how to help swollen eyelids after eyelash extensions. Also, the lash extensions should be removed as soon as possible.Because most adhesives have the same base ingredient in them, clients who have experienced a true allergic reaction in the past are likely to again.

Curvvy's Policies: Curvvy's Policies
bottom of page